Privacy Policy
1. Data Controller
- Company name: Heavy Core Kft.
- Registered office: 1089 Budapest, Dugonics utca 2. B. ép. 3. em. 18. ajtó, Hungary
- Tax number: 33083423-2-42
- Company registration number: 01-09-458221
- Email: info@hevvcore.com
Heavy Core Kft. (the "Controller") processes personal data in accordance with Regulation (EU) 2016/679 (the "GDPR") and Hungarian Act CXII of 2011 on informational self-determination and freedom of information.
2. What Data We Process and Why
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Responding to booking requests and providing transportation services | Name, email, phone number, pickup/drop-off addresses, travel dates and times, flight number, passenger count, notes you provide | Performance of a contract or steps prior to entering into a contract (Art. 6(1)(b) GDPR) | Until the request is completed; contractual data for 5 years (civil law limitation); billing data for 8 years (Hungarian Accounting Act) |
| Answering contact form messages | Name, email, subject, message content | Legitimate interest in responding to inquiries (Art. 6(1)(f) GDPR) | Until the inquiry is resolved, at most 1 year |
| Invoicing | Billing name, address, tax number where applicable | Legal obligation (Art. 6(1)(c) GDPR) | 8 years |
| Website operation and security | Technical data such as IP address in server logs | Legitimate interest in secure operation (Art. 6(1)(f) GDPR) | Short-term, per hosting provider settings |
Providing data marked as required in our forms is necessary to respond to your request; without it we cannot process the booking or inquiry.
3. Recipients of Data
Personal data is accessed only by staff and contracted chauffeurs of Heavy Core to the extent necessary to perform the service. We use data processors for website hosting and email delivery. We do not sell personal data and do not transfer it to third countries outside the EEA unless an adequate safeguard under the GDPR applies.
4. Cookies
Our website uses only essential cookies and a cookie-consent preference cookie. Details are described in our Cookie Policy.
5. Your Rights
Under the GDPR you have the right to request access to your personal data, rectification, erasure, restriction of processing, data portability, and to object to processing based on legitimate interest. Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise your rights, contact us at info@hevvcore.com. We respond within one month.
6. Complaints
If you believe your data protection rights have been violated, you may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):
- Nemzeti Adatvédelmi és Információszabadság Hatóság
- 1055 Budapest, Falk Miksa utca 9–11.
- Postal address: 1363 Budapest, Pf. 9.
- Website: naih.hu
You may also seek a judicial remedy before the competent Hungarian court.
7. Data Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction, including encrypted (HTTPS) transmission on this website and access controls on our systems.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always available on this page.